1. Overview
TotalTennisDomination LLC respects your privacy. This Privacy Policy describes the information we collect, how we use it, and the choices you have when interacting with our websites, email lists, forms, downloads, courses, communities, checkout pages, and support channels.
2. Information We Collect
We may collect information you provide directly, information collected automatically, and information processed by third-party tools we use to operate the business.
- Contact information such as name, email address, phone number, and support request details.
- Purchase and account information such as products purchased, order history, login access, and course participation.
- Messages, form submissions, survey responses, testimonial submissions, match review submissions, or coaching questions you send us.
- Technical information such as browser type, device type, IP address, pages viewed, links clicked, referral source, and general usage data.
3. How We Use Your Information
We use collected information to operate, deliver, improve, and support Total Tennis Domination products and services.
- To deliver downloads, courses, memberships, communities, coaching resources, and customer support.
- To process orders, send login details, confirm purchases, and manage access.
- To respond to support requests, questions, billing issues, and technical problems.
- To send educational emails, product updates, promotional messages, and relevant tennis training content when permitted.
- To improve website performance, page experience, marketing, course content, and customer experience.
- To protect our business, users, platforms, intellectual property, and legal rights.
4. Payments And Checkout Information
Payments may be processed by third-party payment processors, checkout platforms, CRM systems, or course platforms. We do not intentionally store complete credit card numbers on our own website servers.
Payment providers may collect and process billing information according to their own privacy policies and security practices.
6. Email Communications
If you opt in, download a resource, purchase a product, register for a program, or request support, we may send you relevant emails. These may include access details, training content, product updates, reminders, promotional messages, and support responses.
You may unsubscribe from marketing emails using the unsubscribe link in those emails. We may still send transactional or service-related emails when needed for purchases, support, access, or legal reasons.
8. Data Retention
We keep information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support business operations.
9. Security
We use reasonable administrative, technical, and organizational measures to protect information. However, no website, email system, payment system, or online platform can guarantee absolute security.
Please use strong passwords, protect your login details, and contact us if you believe your account or information may have been compromised.
10. Children's Privacy
Our websites and products are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.
11. Your Choices
You may request access, correction, deletion, or updates to certain personal information by contacting us. We may need to verify your identity before completing certain requests.
You can also unsubscribe from marketing emails using the link included in those emails.
12. International And State Privacy Rights
Total Tennis Domination is based in the United States. If you access our websites from outside the United States, your information may be processed in the United States or by service providers in other locations.
Depending on where you live, you may have additional privacy rights under applicable state, national, or regional laws.
13. Changes To This Policy
We may update this Privacy Policy from time to time. When we do, we may update the effective date above. Continued use of our websites, products, or services after updates means the revised policy applies.
14. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at [email protected].
TotalTennisDomination LLC